Summary

The Business Operations team works cross-functionally to enable Robinhood's growth and business success. We act as a "special projects team" that tackles and solves any mission-critical strategy problem or initiative that enables Robinhood to grow faster or scale more effectively. We also support the design of scalable organizational structures, drive process improvements, develop data-driven insights and decision making, and program manage high impact cross-functional projects. Ultimately, we are a team of curious, humble, and analytically-minded individuals with a bias toward action and impact.

As a Business Operations Manager, youll play an integral role in leading our company-wide strategy efforts, including evaluating new market and product opportunities. Additionally you will facilitate cross-functional initiatives and projects to ensure that teams work in a coordinated, efficient, and focused way.

It is preferred that this role is located in one of the office locations listed on this job description which will align with our in-office working environment. This position is only eligible for remote work in limited geographies within the US where we do not have physical office locations. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.

What You Will Do

• Support and program manage cross-cutting, months-long operational improvement projects that will increase business efficiency and reduce risk
• Manage cross-functional processes with leaders and executives across the company to ensure key decisions, major projects, and business outcomes are successful
• Partner closely with Internal Communications, Finance, Learning & Development, and other Business Operations teammates to facilitate company-wide processes
• Evaluate new business opportunities and help support our 3-5 year strategic plan

What You Bring

• 3-5 years experience in Program Management, Operations Strategy, Business strategy, or consulting
• Proven experience in planning, managing, and monitoring complex processes and projects
• Strong track record managing stakeholders and operating in a cross-functional environment
• Outstanding organizational abilities and interpersonal skills to develop strong working relationships
• Resourcefulness, persistence, and ability to thrive in fast paced, entrepreneurial environment
• Strong analytical abilities and proficiency with Excel, Powerpoint and planning tools (Airtable, Coda, Jira)
• Exceptional written and verbal communication skills
• Ability to work independently and a strong sense of ownership
• Experience with Looker, Tableau, SQL and other data tools

What We Offer

• Market competitive and pay equity-focused compensation structure
• 100% paid health insurance for employees with 90% coverage for dependents
• Annual lifestyle wallet for personal wellness, learning and development, and more!
• Lifetime maximum benefit for family forming and fertility benefits
• Dedicated mental health support for employees and eligible dependents
• Generous time away including company holidays, paid time off, sick time, parental leave, and more!
• Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. This role is also eligible to participate in a Robinhood bonus plan and Robinhoods equity plan. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)

$136,000 - $160,000 USD

Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)

$120,000$ - 141,000 USD

Zone 3 (Lake Mary, FL)

$106,000 - $125,000 USD

Skills

• Communications Skills
• Excel
• Operations
• SQL
• Strategic Thinking