Summary

The mission of the Compliance team at Square Japan is to perform the day-to-day operational tasks associated with payment network, partnership and regulatory requirements. The team actively engages in monitoring for prohibited activities such as anti-money laundering activity along with enforcing Square's Merchant User Agreement. Other areas of responsibility include operations related data analysis and planning, escalations, liaison with internal stakeholders and interactions with corporate partners and the credit card payment networks. The Compliance team is looking to bring in an experienced individual to set strategic and tactical goals in ensuring the company is fulfilling all regulatory and partnership obligations. In a constantly evolving and dynamic environment, this role requires managing multiple touch points including running day-to-day operation and managing internal/ external relationships.

You Will

1. Operations Oversee Japan based compliance operations team, including training, hiring, coaching, and managing staff
2. Work with Square Compliance leads to provide strategic planning on team growth, organizational structure, focus areas, and quarterly goals
3. Assess and manage a risk based monitoring program to detect high risk activity and analyze and design Compliance requirements for new products and services
4. Develop, maintain and approve policies as well as procedures applicable to the team; including iterating on existing workflows to improve and add efficiency 
5. Work with other Compliance team members to develop technical specifications for tool enhancements or new tool build-out
6. Understand regulatory landscape and compliance requirements; with emphasis on applicable law requirements that include customer identification procedure, due diligence best practice, and anti-money laundering protocols
7. Maintain up-to-date knowledge on regulatory changes and landscape
8. Provide guidance and insight on merchant account analysis, including handling account escalations from junior team members and other customer facing teams
9. You will collaborate with internal and external partners Provide coaching and training on account reviews for team members
10. Conduct regular reviews of operations processes to ensure functionality and develop additional efficiency with the operations team
11. Work cross-functionally with customer facing teams, Risk, Legal and other teams within Square and advise on compliance operations
12. Communicate with corporate partners to ensure our compliance monitoring is aligned with their requirements

You Have

1. 5+ years in a compliance and/or compliance operations role with a financial services firm, preferably in the payment or Fintech space
2. Management experience leading teams in a dynamic and expeditious setting
3. Extensive knowledge and expertise of AML regulations, risks and typologies
4. Strong operational knowledge in executing and running a sound Compliance program, preferably with hands-on knowledge of payments and relevant regulatory requirements
5. Proven ability to work with in a fast paced creative environment
6. An independent executor who can perform flawlessly
7. CAMS certification preferred
8. Native level Japanese and professional or above English proficiency
9. Documentations in English

Skills

• Communications Skills
• Compliance Knowledge
• Leadership
• Operations