Summary

As a founding member of the Customer AE team, you will sit in our post-sales org and work closely with our Account Managers to drive upsell and expansion revenue within Ramp’s base of existing accounts. You will play a key role in helping our team build operations, process, and go-to-market efforts in addition to owning revenue targets for a territory of accounts to increase the trajectory of Ramp’s overall revenue.  

What You’ll Do

1. Identify expansion opportunities within a scaled portfolio of Ramp customers through examination of data and close partnership with AM’s 
2. Develop and execute upsell/cross-sell strategies and maintain a robust expansion pipeline
3. Develop a deep understanding of Ramp customer personas and tailor pitches accordingly to highlight value customers are receiving from the Ramp product suite, and position where they could be driving additional value
4. Leverage sales methodologies to uncover customer needs and pain points
5. Be responsible for pricing discussions, negotiations, and contract execution for each sales opportunity
6. Gather and provide customer feedback to directly inform Ramp’s product and pricing roadmap

What You’ll Need

1. Minimum 2 years of customer-facing or direct sales experience, owning full cycle and closing motions
2. Proven track record of achievement in a high velocity business environment
3. Prior CRM experience (preferably Salesforce)
4. Experience with outbound prospecting and conducting product demonstrations, with a high level of comfort with sales tools & processes
5. Consultative sales approach and comfortable leveraging analytical & quantitative skills, with a deep interest in understanding business challenges
6. Ability to discuss Ramp's value proposition with C-level executives, finance teams, and decision makers
7. Consistent track record of hitting or exceeding sales targets in a fast-paced and metrics-driven environment
8. Dedication to tracking and improving performance and efficiency on a daily basis
9. Excellent verbal and written communication skills, with the ability to deliver compelling sales pitches and presentations
10. Organizational, project management, and time management skills
11. Sense of entrepreneurship: a self-starter with a high sense of urgency and ability to work within undefined processes

Nice to Haves

1. Bachelor’s degree from an accredited university
2. Experience with financial services sales
3. Experience at a high-growth startup

Compensation

1. The annual salary/OTE range for the target level for this role is $140,250 - $165,000 (60/40 split) + target equity + benefits (including medical, dental, vision, and 401(k)

Benefits (for U.S.-based full-time employees)

1. 100% medical, dental & vision insurance coverage for you
2. Partially covered for your dependents
3. One Medical annual membership
4. 401k (including employer match on contributions made while employed by Ramp)
5. Flexible PTO
6. Fertility HRA (up to $5,000 per year)
7. WFH stipend to support your home office needs
8. Wellness stipend
9. Parental Leave
10. Relocation support for NY
11. Pet insurance

Skills

• Accounting
• Analytical Thinking
• Communications Skills