Summary

We are looking for a Director of Sales Operations to help drive Ramp’s next phase of growth! Reporting to the VP of Revenue Operations, you’ll be a key leader in taking our Sales organization to the next level, growing the team, and aligning our Go-To-Market motions across the org. You’ll work directly with our sales leadership team to drive mission-critical, cross-functional projects across the organization both as an individual contributor and as the leader of the sales operations team. This is a crucial role where you will be uniquely positioned to impact the complete picture of Ramp’s growth efforts across all of go-to-market.

What You'll Do:

1. Sales Strategy: Act as the main point of contact & strategic thought partner to our sales leadership team (Sales Development, Solutions Consultants, and Account Executive orgs), helping shape the sales strategy across the entire business
2. Reporting and Analysis: Maintain and create net new reporting, which helps us understand the health of our sales funnel. You’ll identify areas of opportunity and risk and provide actionable insights to leadership. 
3. Automate: Develop and optimize sales motions and processes for Sales that increase sales productivity and over-attainment against revenue goals.
4. Manage Operations: You’ll design and manage the Sales Rules of Engagement (ROE), opportunity/account management processes, and the ‘metrics that matter.’
5. Coach & Recruit:  Uplevel and build out our sales operations team as Ramp continues to scale.

What You'll Need:

1. A minimum of 7 years of experience in B2B SaaS or Fintech with at least 4 years of leadership experience in sales operations, revenue operations, or customer operations
2. Keen knowledge of how to leverage a well-defined and repeatable process with a focus and prioritization on results
3. Demonstrated ability to develop insights and recommendations to drive 5x improvements for a SaaS business
4. Ability to quickly and effectively transition between strategic initiatives to tactical execution
5. Experience with coaching, building, and leading experienced teams
6. Comfortable in a fast-paced, dynamic environment with the ability to meet multiple deadlines, manage time effectively, and focus on the highest priorities
7. You are curious and have a “get things done” mentality; you can dissect problems, identify solutions, and drive these solutions to completion with a high degree of autonomy
8. Excellent communication and analytical skills with the ability to distill complex thoughts and strategies into simple, actionable recommendations
9. Working knowledge of how to best leverage a sales tech stack (Salesforce, Outreach, LinkedIn Sales Nav, Gong, Clearbit, etc.)

Benefits (for U.S.-based full-time employees)

1. 100% medical, dental & vision insurance coverage for you
2. Partially covered for your dependents
3. One Medical annual membership
4. 401k (including employer match on contributions made while employed by Ramp)
5. Flexible PTO
6. Fertility HRA (up to $5,000 per year)
7. WFH stipend to support your home office needs
8. Wellness stipend
9. Parental Leave
10. Relocation support for NY
11. Pet insurance

Skills

• Analytical Thinking
• Communications Skills
• Operations
• Strategic Thinking