Summary

As a Sales Engineer at Fireblocks, you will play a critical role in the pre-sales process, collaborating with our sales, product, and engineering teams to ensure that clients across EMEA have the technical support and expertise they need to adopt and scale with Fireblocks. This is an exciting opportunity to work on the cutting edge of blockchain technology and cybersecurity, tailoring solutions for diverse industries including financial services, fintech, and crypto-native companies.

You will take full ownership of technical engagements, from demonstrating the Fireblocks platform, to onboarding clients and supporting them throughout the sales cycle and beyond. You will work directly with C-level executives, technical teams, and business decision-makers to ensure our platform meets their unique requirements. This role is both customer-facing and collaborative, requiring strong communication skills and technical acumen.

You’ll do:

1. Pre-Sales Support: Partner with Account Executives, Sales Directors, and Business Development teams to support the sales process by delivering tailored product demonstrations and presentations to prospective clients across the EMEA region.
2. Solution Design: Understand customer needs, evaluate technical requirements, and propose Fireblocks solutions that address their business goals.
3. Proof of Concept (PoC) and RFP Management: Lead the design, setup, and execution of PoCs to demonstrate the value of the Fireblocks platform. Contribute to RFP responses, ensuring technical accuracy and alignment with customer needs.
4. Technical Presentations: Deliver in-depth technical presentations to both technical and non-technical stakeholders, including C-level executives, explaining the platform’s features, security architecture, and integration capabilities.
5. Cross-functional Collaboration: Collaborate with Product Management, Engineering, and Customer Success teams to provide customer feedback and contribute to the ongoing development of Fireblocks solutions.
6. Industry Expertise: Develop a strong understanding of the blockchain, digital asset, and cybersecurity landscape to position Fireblocks as a trusted advisor for clients looking to build and scale digital asset infrastructure.

You’ll bring:

1. Experience: 3+ years of experience in a Sales Engineering or Pre-Sales role, preferably within a fintech, cybersecurity, or crypto/blockchain environment.
2. Technical Acumen: Strong understanding of blockchain technology, digital asset operations, or cybersecurity. Hands-on experience with APIs and technical integrations is a plus.
3. Communication Skills: Confident and concise presenter with the ability to translate complex technical solutions into clear value propositions for both technical and non-technical audiences.
4. Consultative Selling: Proven ability to work in a consultative sales environment, understanding client needs and recommending the best technical solutions to meet those needs.
5. Customer Focus: Passion for customer success, with a track record of building strong relationships with clients and internal teams.
6. Problem-Solving: Ability to think critically and solve complex technical problems in real-time during client engagements.
7. Collaboration: Experience working in a cross-functional environment, collaborating with sales, product, engineering, and customer success teams.
8. Travel: Willingness to travel across the EMEA region as needed for client engagements.

Desirable Experience

1. Knowledge of banking, financial services, payments, or crypto industries.
2. Familiarity with blockchain protocols and digital asset custody solutions.
3. Experience with RFPs and Proof of Concept (PoC) projects.
4. Experience working in a high-growth technology company.
5. Multilingual skills are an advantage (e.g., French, German, Spanish).

What We Offer

1. A competitive salary and bonus structure.
2. Comprehensive benefits package.
3. Continuous professional development and training on the latest blockchain technologies.
4. The opportunity to work in an exciting and fast-growing industry, with exposure to cutting-edge technology and high-profile clients.
5. Hybrid working environment (remote and in-office flexibility).
6. Work alongside a dynamic, supportive, and collaborative team where innovation, personal growth, and teamwork are highly valued.

Skills

• Community Moderator
• Cryptocurrency
• Cybersecurity Solutions
• Problem Solving
• Team Collaboration