Job Description
Summary
Team
The Agent Productivity Tools (APT) team is a vital part of Coinbase’s Enterprise Applications and Architecture org, responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and applications that improve the efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater accuracy, and ultimately this leads to higher customer satisfaction levels and a better overall compliant experience for our customers.Role - We would like to add a Software Engineer to help transform our platform at Coinbase in supporting Coinbase’s goals of improving security, compliance, and cost. You will be joining an agile and tight-knit team that is focused on delivering value. We are seeking individuals who thrive in a continuous learning and high level of ownership environment.
What you’ll be doing
- Build new services to meet critical business needs using Golang, Typescript and React.
- Support team members in design techniques and best practices in coding, testing, release/deploy process, documentation, metrics/logging and scaling.
- Work with engineers, security, designers, product managers and senior leadership to turn product and technical vision into a tangible roadmap every quarter.
- Demonstrate a keen awareness of Coinbase’s platform, development practices, and various technical domains and build upon them to efficiently deliver improvements across multiple teams.
- Communicate across the company to technical and non-technical leaders with ease.
- Work with teams and teammates across multiple time zones.
- Participate in on-call production support rotations.
What we look for in you
- You have at least 2+ years of experience in developing web services, web apps and shipping features with web services , JavaScript and modern, component-based JS frameworks like React.
- You write high quality, well tested code to meet the needs of your customers.
- You’re familiar with product and design lifecycles, and collaborating closely with designers, engineers, and product managers.
Nice to haves:
- Python
- SaaS platform experience
- AI/ML
- Applications using OpenAI/ChatGPT
- Experience in AWS, Kubernetes, Terraform, GitHub Actions or similar
Job ID: P55596
#LI-Remote
Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)).
Pay Range:
$147,900—$174,000 USD
Skills
- App Development
- Communications Skills
- Development
- React
- Software Engineering
- Team Collaboration
- TypeScript