Job Description
Summary
Hi! we are currently in need of an operations assistant. join our unique team
Primary responsibility will be to support players in every aspect of a video game’s user experience.
Game Operations Specialists utilize a variety of software tools to communicate with players and resolve issues related to gameplay, accounts, payments, bugs, etc.
Qualifications:
- With excellent English communication skills
- Strong desire to learn Internet and website technologies and communicate with players/customers.
- Ability to diagnose and solve problems with varying complexity, using multiple tools and systems
- Ability to interact and communicate effectively cross-functionally and with various levels of the organization
- Knowledge of internet, social media, and technical terminology is a plus
- Must have experience in playing various Web3 games.
- Must have knowledge regarding different crypto currencies and NFTs.
Employer questions
1) Your application will include the following questions:
2) What's your expected monthly basic salary?
3) How would you rate your English language skills?
4) Do you have customer service experience?
5) Where are you from? Your time zone
Skills
- Communications Skills
- Community Moderator
- Crypto Payment Management
- Cryptocurrency
- IT support