Summary

We see design as a core strategy and are seeking a Head of Product Design to help shape this transformation through world-class user experiences.

The Head of Product Design owns the end-to-end user experience across Notabene, including the full customer lifecycle from marketing, sales, onboarding, workflows, payment interfaces, and network features. This role combines hands-on product design execution with strategic leadership to drive our evolution from a pure compliance tool to a broader payment authorization platform. Reporting to the CEO based on demonstrated impact.

What You'll Do

1. Define and implement a cohesive design vision across all customer touchpoints, from marketing to network features.
2. Own the user experience lifecycle, including onboarding, workflows, payments, and compliance dashboards.
3. Partner with business and engineering stakeholders to create innovative, user-friendly solutions for complex financial transactions.
4. Build and maintain scalable design systems that support multiple products.
5. Conduct user research to understand customer needs and incorporate findings into design solutions deeply.
6. Ensure a seamless and intuitive UX across all products and continuously optimize it for impact.
7. Drive design for critical areas like onboarding, transaction monitoring, compliance dashboards, policy management workflows, data visualization, analytics tools, payment authorization flows, network trust, and connectivity features, and cross-platform component libraries.
8. Establish best practices and scalable design processes across the company.
9. Recruit, develop, and mentor a world-class design team.
10. Foster a strong design culture and partner effectively with other teams, including engineering and market leads.
11. Balance the needs of multiple user personas (technical, business, and compliance).
12. Translate business and user needs into exceptional UX solutions.
13. Contribute to product strategy and the company roadmap.
14. Measure design’s impact through metrics like engagement, satisfaction, and reduced friction.

Must-Haves

1. 8+ years of product design experience, with significant exposure to fintech or payments.
2. Proven ability to ship complex, scalable products.
3. Expertise in strategic and systems thinking.
4. Experience designing for multiple personas and uncovering their “Jobs to Be Done” (JTBD).
5. Excellence in user research, interaction design, and visual design.
6. Strong background in data visualization and complex workflow design.
7. Track record of building and leading high-performing design teams.
8. Exceptional cross-functional collaboration and communication skills.
9. Based in EMEA timezones

Nice-to-Haves

1. Experience with crypto or blockchain-based products.
2. Background in compliance or regulatory technology.
3. Expertise in designing developer-facing products.
4. Deep knowledge of design tokens and systematic design.

Skills

• Communications Skills
• Product Design
• Strategic Thinking
• Team Collaboration
• Visual Design