Summary

The role is located in the office location(s) listed on this job description which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.

What you’ll do

1. Day-to-day management of investor communication product inputs, including proxy voting, prospectus delivery, corporate actions, and more
2. Analyzing complex legal and financial documents and translating them into meaningful insights in an organized manner
3. Utilizing and improving monitoring tools and reports to track performance and quality metrics to inform process improvements
4. Ensuring ongoing compliance with rules and regulations applicable to Robinhood's operations
5. Working with outside parties in an accurate, timely, and professional manner
6. Collaborating with team members from product, engineering, sales, and finance to improve operating processes and product development as Robinhood continues to increase efficiency across the investor communications ecosystem

What you bring

1. You have a familiarity with operations or client services
2. You have strong interpersonal and communication skills
3. You are a doer who prides yourself on attention to detail, consistency, reliability, and constant improvement.
4. You make important decisions independently, but also know when to collaborate with managers and colleagues in a team environment.
5. You have an entrepreneurial spirit and are knowledgeable and hungry to learn more about financial technology, capital markets, and brokerage operations.
6. You have 1+ years of experience in back office operations within financial services or technology
7. You are familiar with Proxy Services or Corporate Actions
8. You are resourceful and adaptive in fast-paced, entrepreneurial environments
9. You have strong critical thinking & creative problem solving skills
10. You possess strong written and oral communication skills and the ability to communicate with clients and third parties in a professional, consistent manner
11. You have experience with business intelligence and reporting tools like Looker, SQL etc.

What we offer

1. Market competitive and pay equity-focused compensation structure
2. 100% paid health insurance for employees with 90% coverage for dependents
3. Annual lifestyle wallet for personal wellness, learning and development, and more!
4. Lifetime maximum benefit for family forming and fertility benefits
5. Dedicated mental health support for employees and eligible dependents
6. Generous time away including company holidays, paid time off, sick time, parental leave, and more!
7. Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. This role is also eligible to participate in a Robinhood bonus plan and Robinhood’s equity plan. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)

$85,000—$100,000 USD

Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)

$75,000—$88,000 USD

Zone 3 (Lake Mary, FL)

$66,000—$78,000 USD

Skills

• Attention to Detail
• Communications Skills
• Critical Thinking
• Problem Solving
• SQL
• Team Collaboration