Summary

Key Job Responsibilities

1. Serve as the primary HR point of contact for 30-60% of the organization 
2. Provide escalation support and guidance to employees and managers
3. Collaborate with cross-functional teams to address people-related issues
4. Design and manage programs in collaboration with leadership in Performance Management, Learning and Development (with emphasis on manager training), Diversity, Equity, and Inclusion (DEI), Employee Engagement, Retention and Experience
5. Create and deliver global L&D programs as coach/facilitator (leadership, soft skills, change management)
6. Assist in developing company-wide frameworks aligned with values and competencies
7. Create and deliver engaging presentations, training materials, and interactive experiences
8. Plan and direct employee engagement efforts, which promote a high-performing, inclusive, and mission-driven culture

What You'll Need

1. Bachelor's degree in Human Resources, Business Administration, or related field
2. 5+ years of experience in People Operations or Human Resources
3. Strong project management skills with a track record of staying organized in fast-paced environments (familiarity with project management tools and methodologies a plus)
4. Strong interpersonal skills and passion for employee development
5. Proven track record of building positive relationships across diverse teams
6. Exceptional written and verbal communication skills in English (native fluency)  
7. Keen interest in organizational behavior and team dynamics
8. Demonstrated ability to influence stakeholders at all levels
9. Experience creating engaging training content and programs
10. Self-motivated with ability to work independently in an evolving environment

Preferred Qualifications

1. Experience in web3 industry a plus

Skills

• Communications Skills
• Human Resources
• Operations
• Team Collaboration