Summary

As the Product Business Operations Manager, the work you do is crucial to ensuring seamless collaboration between teams and driving efficiency across the Product organization. You’ll support the Product team by streamlining processes, improving communication, and ensuring that new products and features are successful. This role is critical in enabling the Product organization to move as fast as possible while remaining aligned with company goals and priorities.

What You'll Work On:

1. Develop and maintain scalable processes that enhance cross-functional collaboration and ensure seamless product launches.
2. Oversee launch calendars to ensure timely and impactful product rollouts, collaborating with Sales, Marketing, and Product teams.
3. Facilitate monthly product roadmap updates to reflect recent launches, upcoming plans, and changes, ensuring transparency and alignment.
4. Track and communicate progress on Product team OKRs, ensuring alignment with strategic goals. Highlight areas needing attention and foster accountability across the organization.
5. Document and track dependencies between Product and other teams to ensure smooth delivery of initiatives. Proactively identify and mitigate risks to avoid bottlenecks and delays.
6. Centralize product feedback channels for field teams and customers to ensure insights are collected, organized, and actionable.
7. Serve as a key point of contact for the Product team, managing communications, meetings, and updates to ensure cross-functional alignment.

What We're Looking For:

1. 8+ years of relevant experience in product operations, program management, or a similar role, preferably in FinTech, crypto, or technology. Familiarity with product management tools and processes is a plus.
2. Strong organizational and project management skills with a focus on execution and delivery.
3. Exceptional communication and collaboration skills to work effectively with cross-functional teams.
4. Ability to manage multiple priorities, navigate ambiguity, and solve complex problems.
5. Data-driven approach with the ability to derive actionable insights from performance metrics.

For positions that will be based in CA, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions. 

CA Annual Base Salary Range

$136,000—$155,000 USD

Skills

• Communications Skills
• Cryptocurrency
• Operations
• Team Collaboration