Summary

You will play a critical role in partnering with product managers and driving the operational execution of campaigns and feature launches. This position requires a strategic, hands-on operator who can organize complex projects, foster alignment across teams, and ensure flawless execution of both day-to-day activities and high-profile initiatives. You will collaborate with cross-functional teams to improve workflows, manage campaigns, and enable the delivery of world-class user experiences.

Responsibilities

1. Project Management
2. Coordinate Execution: Partner with Product Managers (PMs), marketing teams (social, CRM), and operations to deliver campaign assets such as landing pages, in-app banners, and rewards distribution.
3. Stakeholder Alignment: Drive cross-functional discussions and keep teams informed of campaign progress, blockers, and results.
4. Feature Launches: Organize and oversee operational tasks to ensure cross-functional teams are aligned and ready for upcoming feature launches.
5. Campaign Organization: Maintain documentation, timelines, and communication channels to facilitate smooth campaign delivery.
6. Planning: Support PMs in roadmap organization and planning, ensuring priorities are clearly defined and communicated.
8. Business Operations
9. Cross-Functional Visibility: Develop tools and frameworks to improve visibility into ongoing initiatives and ensure teams stay aligned.
10. Scalability: Build workflows that grow with the organization, enabling smoother product development and campaign execution at scale.
11. Process Improvement: Identify inefficiencies in product and campaign workflows, and implement solutions to improve speed, visibility, and outcomes.
12. Day-to-Day Operations: Provide support for banner management, campaign tracking, and ad-hoc operational needs.
13. Tool Development: Create and refine operational tools, dashboards, and templates to streamline team collaboration and reporting.

Qualifications

1. 2–5 years in product operations, workflow optimization, campaign management, or program management roles, ideally in tech or startups.
2. Proven ability to work cross-functionally, balancing priorities and communicating effectively with stakeholders across teams.
3. Strong problem-solving skills with a data-driven approach to decision-making.
4. Experience with tools like Notion, Jira, and project management software; familiarity with CRM and marketing platforms is a plus.
5. Fluency in English is required; proficiency in Korean is a strong plus.
6. Interest in cryptocurrency, blockchain, or trading platforms is a bonus but not required.
7. Exceptional organizational skills with the ability to manage multiple priorities and deadlines.

Hiring Process

1. CV/Resume Submission
2. 1st round interview
3. 2nd round interview

Skills

• Communications Skills
• Operations
• Problem Solving