Summary

We are looking for a Program Manager, GTM Onboarding to help drive Ramp’s next phase of growth. Reporting to the Director, GTM Enablement & RevOps, you’ll be responsible for leading key onboarding and new-hire sales enablement initiatives from concept to execution across multiple GTM team lines. You will work directly with sales, revenue operations, product marketing, and other teams to identify metric drivers, develop content strategies and outputs, and support key sales productivity initiatives. 

What You’ll Do

1. Develop and launch updated new hire onboarding for all GTM roles. This includes developing application measurements for product learning, process adoption, and sales skills. 
2. Develop the prioritization of content to be launched across product knowledge, process adherence, and skill development. Work inside the Knowledge Management system to launch and measure the effectiveness of content. 
3. Own the training and adoption of processes you create or are assigned.
4. Define onboarding KPIs and own tracking and reporting across GTM functions to help improve time to productivity across multiple departments.
5. Identify and codify best practices that drive GTM success and operational efficiency across segments and departments.

What You’ll Need

1. A minimum of 4 years of related experience in sales enablement, onboarding program development, project management, sales program development, program management, or other related fields. 
2. Developed and launched successful new hire programming for sales teams and/or experience scoping and executing on sales enablement tools improvement.
3. Background in serving high-velocity Saas sales teams.
4. A strong background in relentless prioritization and reporting of actions and outcomes.
5. Strong coalition-building and communication skills across all levels of the organization.
6. Comfortable in a fast-paced, dynamic environment with the ability to meet multiple deadlines, manage time effectively, and focus on the highest priorities.
7. Excellent communication and analytical skills with the ability to distill complex thoughts into simple, actionable recommendations.

Nice to Haves:

1. Experience in a high-growth startup environment
2. Experience in the finance or finance technology space
3. Experience using or administering Highspot or another CMS
4. Experience using or administering LearnUpon or another LMS
5. Experience in learning design using instructional design methodologies
6. Experience measuring learning impact using a framework
7. Experience creating or implementing competency models

Skills

• Analytical Thinking
• Communications Skills
• Hiring