Summary

Role Summary

21Shares is eager to hire a Sales Associate to provide support for the German Sales team and to help to generate sales numbers. You will report to the Head of Germany and work in an international and multicultural environment from Zurich and/or Frankfurt am Main, where you will contribute to AUM growth and expansion of our client universe. The main responsibility of this role is to help support the growing business of 21Shares and establish us as the default solution in the digital asset space.

Duties/Responsibilities

1. Prospecting and client follow-up through cold-calls, emails and other means of communication
2. Establishing relationships and rapport and over time take on coverage of Tier 2 and 3 clients
3. Responding to new and existing customer queries and providing excellent client service
4. Maintaining up-to-date customer data in the CRM system and contribute to continuous improvement of customer experience
5. Contribute to establishing efficient Tier 1, 2 and 3 client coverage with different service models
6. In collaboration with the marketing team, prepare 
7. sales collateral and presentations
8. Answer incoming client queries via the team inbox/CRM
9. Provide back-up for other country teams and contribute to the team ethos across the firm

Required Skills

1. 2+ years of relevant industry experience in a similar role
2. Experience in building and maintaining client relationships and sales numbers
3. Good understanding of the German investment landscape incl. key players, competitors, and products
4. Strong client and sales focus, strong communication and interpersonal skills
5. Strong organizational skills and the ability to think outside the box
6. Strong presentation skills
7. Interest and experience in crypto, as well as ETPs and, traditional finance
8. Ability to work independently as well as part of a team and navigate/coordinate with various groups within the organization

Additional Requirements or Expectations Specific to the Position

1. Native German speaker and fluent in English
2. Additional language skills are a plus
3. Excellent MS Office skills, experience using CRM (Hubspot)
4. University or equivalent degree 

All interested applicants should provide their resume and LinkedIn.

Skills

• Business Development
• Cold Outreach
• Database Management