Job Description

Summary

What we're looking for

  1. We are looking for several Global Operation Managers who are skilled at Twitter, Telegram, Discord, Reddit, and more.

  2. We are looking for several experienced Global Operation Managers with the passion and desire to work with us.

  3. You need to have very strong communication skills, as clear communication with our core team and our community members will be crucial to success in this role.

What will you be working on?

  1. Scale, engage, and manage our communities (Telegram, Discord ).
  2. Build, grow, and manage our Social Media Presence across all Social Channels.
  3. Generate, edit, publish, and share engaging content daily and work with an in-house graphic designer & media editor for the original text, photos, videos, and news.
  4. Monitor traffic metrics, community growth, and engagement, and generate weekly and monthly social media reports to measure performance.
  5. Working with the creative, marketing, and business development team to provide editorial/copywriting support as needed for video reels, webpages, graphics, and any other content that can appear on our video or social platforms.
  6. Combine a strong analytical sense with a passion for innovation to continue to test, review, and refine new content ideas or social media strategies to increase engagement, growth, and other OKRs.
  7. Communicate with followers, respond to queries or escalate to key stakeholders in a timely manner, and monitor customer reviews, what users are saying, and brand sentiment.
  8. Assisting Marketing manager with ideating and executing effective, multi-channel promotions and social media strategies.

What tech stacks/skills will you be using?

  1. Deep knowledge of Blockchain space, DeFi, and Trading, as well as Discord, Forums, Reddit, Twitter, and Telegram environments, is highly required. Non-negotiable.
  2. Social Media Manager with at least 1 year of working experience in this space with a proven track record of growth.
  3. Experience with social media scheduling, analytics, sentiment, and trend-identifying tools.
  4. Experience developing content for major social media platforms with a natural understanding of the differences between them and what they should be used for.
  5. Excellent storytelling capabilities.

Skills
  • Analytical Thinking
  • Communications Skills
  • Community Moderator
  • Content
  • Operations
  • Social Media Management
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