Summary

Our Content Design team contributes to our mission to help build the most intuitive product experiences and empower people to own their financial lives.

We're looking for an experienced Content Designer to join our Brokerage org with a mission to make Robinhood the best & safest place to invest. This role supports the Accounts team, designing new types of investing accounts to give our customers more flexibility to invest with others, structure their accounts for different financial goals, and meet all their money needs in one app.

This role is perfect for someone who wants to dig into the inner-workings of investing and is a strong systems thinker. This role asks the existential question: What are users’ mental models about which accounts they have, how they relate to each other, and who can access them? You could be a great fit if you have strong experience developing terminology and labeling frameworks that scale, building out information architecture and navigation, and can translate complex product categorizations into seamless and intuitive UX.

The role is located in the following office locations (Menlo Park, CA; New York, NY; or Seattle, WA) which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.

What you’ll do

1. Partner with design, product, and research to build delightful user experiences and shape the product roadmap
2. Engage throughout the product development process to improve the overall experience and ensure consistency
3. Create and advocate for approachable language that best communicates our mission externally
4. Develop frameworks, guidelines, audits, and processes to help define and improve product content at Robinhood
5. Balance customer experience and business impact with speed and quality
6. Incorporate user research into content decisions for product experiences
7. Ensure high-quality content for our products in terms of simplicity, education, and delightfulness
8. Share your work with other Content Designers and provide feedback during weekly crits

What you bring

1. 4-6+ years of experience in UX writing or content design experience
2. Eagerness to shape product direction and vision from ideation to post-launch
3. Experience defining, tracking, and reporting on content metrics and an ability to communicate this efficiently to the team
4. Ability to adapt quickly and work independently in a fast-paced environment with shifting constraints
5. Experience collaborating with designers, product managers, and user researchers
6. Familiarity working with compliance and legal teams during the content development and approval process
7. A portfolio or selection of writing samples and past work to share

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. This role is also eligible to participate in a Robinhood bonus plan and Robinhood’s equity plan. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)

$145,000—$170,000 USD

Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)

$128,000—$150,000 USD

Zone 3 (Lake Mary, FL)

$113,000—$133,000 USD

Skills

• Communications Skills
• Team Collaboration
• UX/UI Design
• Writing