Summary

As a Solutions Consultant at Ramp, you will play a crucial role in establishing and nurturing partnerships with current and potential customers. This involves building trust and confidence through expert demonstrations of Ramp's products and a deep understanding of our customers' needs. Collaborating closely with Account Executives, Customer Success, and Account Management teams, you will prioritize and develop financial solutions for Ramp's key customers, ensuring that the product aligns with their evolving requirements. Acting as technical and financial experts, you will design integrated solutions, provide strategic advice to customers, and facilitate communication between internal technical teams and customers. Partner Consultants drive customer success from deal evaluation to product activation, influencing product development to enhance Ramp's value proposition continually. This role requires strong technical skills to educate on accounting features and seamlessly integrate them across customer touchpoints.

What You’ll Do

1. Partner with Sales, Product and Partners to advocate for integration development in-line with customer needs
2. Collaborate with Ramp Account Executives to showcase technical accounting features and benefits through customized product demos, workflow illustrations, and promoting Ramp’s value proposition
3. Develop tailored product solutions based on a deep understanding of integration and configuration options, ensuring effective alignment with customer needs
4. Support Sales and Post-Sales teams in executing advanced technical and accounting implementations for Ramp
5. Evaluate customer requirements for new opportunities, determining Ramp's suitability through use-case analysis, ROI assessments, and technical evaluations during customer discovery
6. Work alongside Product, Product Marketing, and Product Operations to create and maintain technical assets and an internal knowledge base of customer use cases and best practices

What You’ll Need

1. 6+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, or similar customer-facing roles, focusing on implementing business SaaS solutions and utilizing APIs, preferably within the financial sector
2. Bachelor's degree in computer science, engineering, business, finance, accounting or related field
3. Proficiency in IdP, HRIS, and/or ERP solutions
4. Expertise in accounting systems, controllership needs, and finance/accounting workflows
5. Exceptional organizational, project management, and time management abilities
6. Strong skills in engineering, system design, and technical specification writing
7. Proactive mindset, adaptability, and comfort in a fast-paced, high-growth startup environment

Skills

• Accounting
• Team Collaboration