Summary

The team

Business Operations is the nerve center of the company, leading the charge on planning, business intelligence, performance measurement, and transformational initiatives. The team has deep insight into the metrics that drive the business and works cross-functionally to ensure all Krakenites are working in tandem to reach and exceed Kraken’s goals. 

This Director role will play a significant part in driving cross-functional transformation efforts across the firm and strategic planning activities. This role will partner with cross functional stakeholders, such as Product, Engineering, Compliance, Legal, Finance, and Kraken's Executive team, to deliver on strategic projects that will shape our business for years to come!

The opportunity

1. Lead cross-functional efforts to implement transformational initiatives that radially improve existing processes or drive operating efficiencies that lead to more optimal business outcomes
2. Define and ensure accountability for Kraken’s enterprise KPIs, and drive analytic insights to inform decisions that shape both Kraken’s company strategy and the near-term direction of Kraken’s Product and commercial teams
3. Lead multi-product, multi-functional integration initiatives resulting from strategic acquisitions and partnerships, with the objective of maximizing deal synergy and enterprise value
4. Manage Kraken’s enterprise operations model, at the nexus of the operations of multiple functions and practices, including Finance, Tax, Legal, Compliance, People, and Risk
5. Lead Kraken's quarterly planning efforts and own the process of preparing and presenting periodic business reviews, board presentations, and internal leadership communications that clearly articulate the key drivers of Kraken’s performance
6. Build and maintain close relationships with cross-functional stakeholders, including all product and corporate functions critical to business performance
7. Provide hands-on coaching and mentorship to take our stellar Business Operations team to even greater heights 

Skills you should HODL

1. 10+ years of experience in a similar business operations capacity, ideally at high-growth technology companies in the fintech or crypto spaces, or with a top-tier management consulting firm or investment bank
2. Analytical powerhouse, with ninja-like ability to pick apart a business and drive critical insights that lead to operational improvement
3. Excellent written and verbal communication skills (i.e., ability to distill complex ideas into tight frameworks and storytelling)
4. Experience leading successful company planning exercises for hyper-growth companies, leading to strong business outcomes in subsequent cycles
5. Experience leading and implementing large, complex cross-functional initiatives from inception to completion in a remote working environment
6. Strong executive presence and a track record of driving effective decisions and progress on challenging initiatives
7. Strong crypto conviction and alignment with Kraken’s mission, with demonstrable independent interest in the space; industry experience not required, though preferred

Skills

• Analytical Thinking
• Communications Skills
• Cryptocurrency
• Leadership
• Operations
• Team Collaboration